Ohio’s term for the professional who runs an injured worker’s return-to-work plan and bills her time to the claim’s MCO in W-codes.
In Ohio, a BWC-enrolled vocational rehabilitation case manager coordinates the return-to-work side of a claim: assessment, a written plan, authorisations, the employment specialist, job-search monitoring, progress reports, closure. She bills her time to the claim’s MCO in W-codes.
The same professional is called something different in every state that regulates the work: QRC in Minnesota, VRC at an approved firm in Washington, registered rehabilitation supplier in Georgia, rehabilitation professional in North Carolina, court-certified counsellor in Nebraska, LRC in Louisiana, CRP in Virginia.
The week is not a series of appointments. It is thirty to forty small, timed, coded activities a day — a four-minute email, an eleven-minute call, a thirty-minute report — each attached to a claim number, a code, a rate and a note.
In our first customer’s anonymised book, that came to roughly 30 injured workers billed in a single week and $3,100–$3,600 of billings, every activity of which was typed into four separate files. That is the job this software was built inside.
The voc-rehab page is written to this reader, and the case study has the measured version of the week above.
W-code · QRC · Tracking log
Fifteen minutes, your state’s codes on screen — or start the trial and poke around on your own.