VRCM —
vocational rehabilitation case manager.
Ohio’s term for the professional who runs an injured worker’s return-to-work plan and bills her time to the claim’s MCO in W-codes.
One job, twenty different statutory names.
In Ohio, a BWC-enrolled vocational rehabilitation case manager coordinates the return-to-work side of a claim: assessment, a written plan, authorizations, the employment specialist, job-search monitoring, progress reports, closure. She bills her time to the claim’s MCO in W-codes.
The same professional is called something different in every state that regulates the work: QRC in Minnesota, VRC at an approved firm in Washington, registered rehabilitation supplier in Georgia, rehabilitation professional in North Carolina, court-certified counselor in Nebraska, LRC in Louisiana, CRP in Virginia.
Fifteen to forty caseloads, thirty to forty activities a day.
The week is not a series of appointments. It is thirty to forty small, timed, coded activities a day — a four-minute email, an eleven-minute call, a thirty-minute report — each attached to a claim number, a code, a rate and a note.
In our first customer’s anonymized book, that came to roughly 30 injured workers billed in a single week and $3,100–$3,600 of billings, every activity of which was typed into four separate files. That is the job this software was built inside.
Related pages.
The voc-rehab page is written to this reader, and the case study has the measured version of the week above.
W-code · QRC · Tracking log
See your own week run itself.
We load your state’s codes before the call, so you are looking at a caseload like yours inside the first two minutes — not a slide deck.