50 Ill. Adm. Code 7110.10 and a long line of Commission decisions decide whether vocational rehabilitation happens on an Illinois claim. When it does, the plan goes on Form IC31 and you invoice the carrier — against a record that may be read by an arbitrator.
The system. Vocational-rehabilitation entitlement established by rule and case law; plans filed on Form IC31.
Where the rules are written. 50 Ill. Adm. Code 7110.10.
The paperwork with its own name. Form IC31.
Electronic billing. Payers must accept e-bills. Med Claims Pro builds the bill and the packet and files the confirmation; direct electronic submission is roadmap, not a shipped feature.
Configured for Illinois during onboarding — see it with your caseload. Your rates, your forms, your payers and your folder names are set up in your first week, included in every plan. What is on this page is what we would configure; we have not claimed a single Illinois customer anywhere on it.
An entitlement assembled from a rule and case law, which means the file is the argument.
Every one of those rows is typed once, as it happens. The daily log writes itself as you go, the weekly narrative log builds in your own Word template, the claim form or invoice fills with the right units and the right payer block, and the receivable exists the moment the bill leaves. The whole chain →
7110.10 sets the frame and the Commission’s decisions fill it in, which means whether the work continues often depends on how well the work so far is documented.
Job-search contacts with dates and results, employer responses, the plan on Form IC31, the hours behind all of it — entered once and consistent everywhere. A file that has been retyped three times has three chances to disagree with itself.
Illinois payers must accept electronic bills. We do not send them, and we say so on every page where the question arises.
Private carriers and TPAs, no state fund. Payers here must accept electronic bills, which affects their expectations of format rather than your obligations.
One check, many claimants. Whichever of these names is on the envelope, the check covers a dozen files at once. You record it once, tick the bills it pays, and anything short is flagged with the exact gap and the original form attached, ready to rebill. How that screen works.
Payer fax numbers and billing addresses go stale faster than any page can keep up, so we publish them only where we keep them current — today that is Ohio’s nine MCOs. Your Illinois payers, their submission addresses and their quirks get set up during onboarding, from your own files.
We have not published a verified link set for Illinois yet, and we would rather send you nowhere than somewhere out of date. If you have the current documents, send them over — admin@onservice.us.
Every fact above is transcribed from the Illinois Workers' Compensation Commission or the statute named, dated July 2026, and reviewed when the agency republishes. Where we have not verified something we say so rather than filling the gap.
Found something out of date? Tell us and we will fix it the same week: 1-877-843-1717 or admin@onservice.us.
Fifteen minutes, Illinois’s codes on screen, with a caseload that looks like yours. Or start the trial and poke around on your own — no card, no contract.
There is a phone number and a person answers it: 1-877-843-1717.
The plan content and the billing chain around it, configured from your own current copy of the form during onboarding. Agency forms get revised; yours are the current ones.
Not one we have verified, so this page prints no rate. You bill your own, itemised and consistent across the file.
No. We build the bill and the packet and file proof of what was sent; direct electronic submission is on our roadmap and is not shipped.
Yes — dated, with employers and results, kept with the claimant’s file. That log is usually the thing an arbitrator actually reads.
They are already yours: ordinary documents in your own folders. The software goes read-only and you keep exporting from it indefinitely.
Fifteen minutes, your state’s codes on screen — or start the trial and poke around on your own.