Florida workers’ comp case management billing —
§440.491 and the DWC-9.

Your week, in Florida’s documents.

A state-run reemployment system with carrier-funded assessments around the edges, and a form of its own.

• 7:55 a.m.
  Two telephonic updates and an adjuster call.Entered as they end, with the claim number and referral source attached.
• 11:00 a.m.
  Appointment attended, then 46 miles to the next one.Mileage and wait time itemised as they happen rather than estimated on Friday.
• 2:10 p.m.
  Assessment write-up for a carrier-funded referral.Written once and reused in the report and the bill.
• 4:45 p.m.
  DWC-9 assembled for the payer that wants one, invoice for the payer that does not.Both become receivables the moment they leave.

One check, four claimants, one short-pay caught at $16.14, $674.07 still owed. Invented names, real workflow — and the same screen whether you invoice a TPA in Florida or an MCO in Ohio.

Every one of those rows is typed once, as it happens. The daily log writes itself as you go, the weekly narrative log builds in your own Word template, the invoice fills with the right units and the right payer block, and the receivable exists the moment the bill leaves. The whole chain →

Who pays you in Florida.

Private carriers and TPAs, with the state administering reemployment services behind them. The DWC-9 is Florida’s own variant of the CMS-1500 and some payers insist on it.

One check, many claimants. Whichever of these names is on the envelope, the check covers a dozen files at once. You record it once, tick the bills it pays, and anything short is flagged with the exact gap and the original form attached, ready to rebill. How that screen works.

Payer fax numbers and billing addresses go stale faster than any page can keep up, so we publish them only where we keep them current — today that is Ohio’s nine MCOs. Your Florida payers, their submission addresses and their quirks get set up during onboarding, from your own files.

Case files, adjusters, mileage, invoices.

Nurse case management billing works in Florida today with no state pack: the activity grid, the invoice or the DWC-9 depending on the payer, and aging that tells you which TPA is slow.

It is the same week Dana works in Ohio with different nouns: case files instead of claimants, adjusters instead of MCO coordinators, billable hours and mileage instead of W-codes. The nurse case manager page has the whole workflow.

Questions, answered.