HRS 386-25 runs vocational rehabilitation through plans the Disability Compensation Division approves, delivered by DCD-certified providers on a public list. HEMIC and the private carriers pay the invoices, and the approved plan is what you are billing against.
The system. Certified providers on a public list, working to approved plans.
Where the rules are written. HRS 386-25.
Configured for Hawaii during onboarding — see it with your caseload. Your rates, your forms, your payers and your folder names are set up in your first week, included in every plan. What is on this page is what we would configure; we have not claimed a single Hawaii customer anywhere on it.
Plan-gated work in an island market where the same adjusters see all of your files.
Every one of those rows is typed once, as it happens. The daily log writes itself as you go, the weekly narrative log builds in your own Word template, the claim form or invoice fills with the right units and the right payer block, and the receivable exists the moment the bill leaves. The whole chain →
Under HRS 386-25 the Disability Compensation Division approves the plan and the plan defines what is billable. Work outside it is work you did for nothing, and the discovery usually happens at invoice time.
Which is why the plan sits on the file as an authorization: what was approved, what has been used, what is left, on the grid while you are deciding what to schedule.
HEMIC, the heritage fund, and the private carriers are the payers. In a market this size the same adjusters see everything you send, which makes a clean itemised invoice a reputation rather than a document.
HEMIC and the private carriers, with the Disability Compensation Division approving the plans behind the work. Small market, familiar names, long memories.
One check, many claimants. Whichever of these names is on the envelope, the check covers a dozen files at once. You record it once, tick the bills it pays, and anything short is flagged with the exact gap and the original form attached, ready to rebill. How that screen works.
Payer fax numbers and billing addresses go stale faster than any page can keep up, so we publish them only where we keep them current — today that is Ohio’s nine MCOs. Your Hawaii payers, their submission addresses and their quirks get set up during onboarding, from your own files.
We have not published a verified link set for Hawaii yet, and we would rather send you nowhere than somewhere out of date. If you have the current documents, send them over — admin@onservice.us.
Every fact above is transcribed from the Hawaii Disability Compensation Division (DCD) or the statute named, dated July 2026, and reviewed when the agency republishes. Where we have not verified something we say so rather than filling the gap.
Found something out of date? Tell us and we will fix it the same week: 1-877-843-1717 or admin@onservice.us.
Fifteen minutes, Hawaii’s codes on screen, with a caseload that looks like yours. Or start the trial and poke around on your own — no card, no contract.
There is a phone number and a person answers it: 1-877-843-1717.
Yes. The plan is an authorization on the file: approved, used, remaining, visible as you work rather than discovered at invoice time.
As separate itemised lines with their own rates, which is how they need to appear if an adjuster is going to approve them without a call.
Not one we have verified, so this page prints no rate. Ask the Disability Compensation Division.
Your invoice template, folders and naming, payer list, rates and reports — from your own filed copies, in your first week, included in every plan.
No. Local database on your own machine, documents in your own folders, our server holds only your licence.
Fifteen minutes, your state’s codes on screen — or start the trial and poke around on your own.