CALIFORNIA BILLING FACTS · NURSE CASE MANAGERS SUPPORTED TODAY

California workers’ comp case management billing —
after the 2004 repeal.

California repealed the vocational rehabilitation benefit in 2004 and replaced it with the Supplemental Job Displacement Benefit voucher. What is left, and busy, is nurse case management and med-legal work — billed to SCIF, Sedgwick, Gallagher Bassett and the carriers, with SBR-1 and IBR waiting if they short-pay you.

No card. No contract. Your data stays on your computer.
California Division of Workers' Compensation (DWC)

The facts, before the pitch.

How billing works in California

Who you bill
The carrier or TPA.
What you send
Invoice or CMS-1500 depending on payer.
The channel
Direct; payers must accept e-bills.
Fee basis
No published rate we have verified. Ask the California Division of Workers' Compensation (DWC) before anyone quotes you one — including us.
The clock
Not a deadline we have verified for California. Ask the California Division of Workers' Compensation (DWC), and read the payer’s own contract, before you rely on a date.

The system. The vocational-rehabilitation benefit was repealed in 2004 and replaced by Supplemental Job Displacement Benefit vouchers. The live analogous markets are med-legal/QME work and nurse case management.

The paperwork with its own name. SBR-1 (second bill review) · IBR (independent bill review).

Electronic billing. Payers must accept e-bills. Med Claims Pro builds the bill and the packet and files the confirmation; direct electronic submission is roadmap, not a shipped feature.

Nurse case managers in California are supported today. Invoice-based case-management billing needs no state pack — it works here now. Private vocational rehabilitation in California is a different story, told plainly further down, and there is a California voc-rehab list you can join.

Your week

Your week, in California’s documents.

Appointments attended, adjusters updated, miles driven across a county — and a dispute process with real deadlines if the payment comes back light.

  • 7:50 a.m.
    Two telephonic case calls before the first appointment.Logged at the moment they end, with the claim number and the referral source attached.
  • 10:30 a.m.
    Appointment attended. Forty minutes, plus wait time, plus 38 miles.Three lines, because they are three different arguments to an adjuster.
  • 2:15 p.m.
    Monthly progress report for the TPA.Written once from the entries already made; no reconstruction from a calendar.
  • 4:40 p.m.
    EOR arrives. Two lines paid short.Flagged in dollars and cents the moment the payment is recorded, with the original bill ready to attach.
The receivables screen: ten bills, one payer check covering four claimants, one short-pay flagged, $674.07 still owed.
One check, four claimants, one short-pay caught at $16.14, $674.07 still owed. Invented names, real workflow — and the same screen whether you invoice a TPA in California or an MCO in Ohio.

Every one of those rows is typed once, as it happens. The daily log writes itself as you go, the weekly narrative log builds in your own Word template, the invoice fills with the right units and the right payer block, and the receivable exists the moment the bill leaves. The whole chain →

What California actually funds now

SJDB vouchers replaced the benefit. The dispute machinery replaced the argument.

The 2004 repeal ended carrier-funded vocational rehabilitation and put a Supplemental Job Displacement Benefit voucher in its place. There is no private voc-rehab billing market behind a voucher, and we are not going to invent one for you.

What California does have is a formal short-pay path: second bill review on an SBR-1, then independent bill review, both on clocks. Which makes catching the gap the same day the payment lands worth real money rather than being a tidiness preference.

Every payment is compared line by line to what was billed, every gap flagged to the penny, every rebill packet assembled with the original document attached. How that works.

The payer directory

Who pays you in California.

SCIF is the largest single name, and Sedgwick and Gallagher Bassett administer an enormous share of the rest. Payers in California must accept electronic bills, which shapes what they expect an invoice to look like.

California payers

  • State Compensation Insurance Fund (SCIF)
  • Sedgwick
  • Gallagher Bassett
  • Private carriers

National carriers you will meet

  • Travelers
  • The Hartford
  • AmTrust
  • Zurich
  • Chubb
  • Berkshire Hathaway
  • Liberty Mutual
  • AF Group / Accident Fund
  • Old Republic
  • Great American

TPAs that send the referrals

  • Sedgwick
  • Gallagher Bassett
  • ESIS
  • Helmsman
  • Broadspire
  • CorVel
  • TRISTAR
  • CCMSI
  • Athens Administrators

One check, many claimants. Whichever of these names is on the envelope, the check covers a dozen files at once. You record it once, tick the bills it pays, and anything short is flagged with the exact gap and the original form attached, ready to rebill. How that screen works.

Payer fax numbers and billing addresses go stale faster than any page can keep up, so we publish them only where we keep them current — today that is Ohio’s nine MCOs. Your California payers, their submission addresses and their quirks get set up during onboarding, from your own files.

What is genuinely for sale here today

Case files, adjusters, mileage, invoices.

Invoice-based case-management billing needs no state pack, which is why it works in California today: log the visit, the call, the wait time and the miles once, and the invoice, the report and the receivable build themselves.

The activity grid

Field visit, telephonic call, wait time at the appointment, the miles there and back — logged once, with the claim number, the adjuster and the referral source attached as you type.

The itemised invoice

In the format the payer asks for, from the same entries, with the activity log behind it. No CMS-1500 unless your payer wants one — and some do.

Aging by payer

State Compensation Insurance Fund (SCIF), the carriers and the TPAs, each with billed, paid and still-owed, and an aging list that names who is sitting on your money.

It is the same week Dana works in Ohio with different nouns: case files instead of claimants, adjusters instead of MCO coordinators, billable hours and mileage instead of W-codes. The nurse case manager page has the whole workflow.

California resources

Where the rules actually live.

Ask the California Division of Workers' Compensation (DWC) for

  • blank copies of SBR-1 (second bill review), IBR (independent bill review)

We have not published a verified link set for California yet, and we would rather send you nowhere than somewhere out of date. If you have the current documents, send them over — admin@onservice.us.

How we keep this page honest

Every fact above is transcribed from the California Division of Workers' Compensation (DWC) or the statute named, dated July 2026, and reviewed when the agency republishes. Where we have not verified something we say so rather than filling the gap.

Found something out of date? Tell us and we will fix it the same week: 1-877-843-1717 or admin@onservice.us.

California · what is real today

See a California case-management caseload run itself.

Fifteen minutes, a case-management caseload on screen, and an honest answer about what California voc rehab would need. Or join the California voc-rehab list and we will write to you when there is something real to show.

There is a phone number and a person answers it: 1-877-843-1717.

States that work like California

All 50 states and the District of Columbia →

Questions, answered.

Can I still bill vocational rehabilitation in California?

Not as the old benefit. It was repealed in 2004 and replaced with the Supplemental Job Displacement Benefit voucher. The live analogous markets are nurse case management and med-legal work, and those are what this page is about.

Does it help with SBR-1 and IBR?

It catches the short-pay and assembles the packet: the exact gap, the original bill, the documentation behind it. Filing the SBR-1 and any independent bill review is yours — and both run on deadlines, which is why catching the gap the same day matters.

California payers must accept e-bills. Do you send them?

No. Med Claims Pro builds the bill and the packet and files proof of what left. Direct electronic submission is on our roadmap, and nothing here describes it as shipped.

Do you handle mileage and wait time?

As their own itemised lines with their own rates. In field case management they are a meaningful share of the invoice and the first thing an adjuster questions.

Where does my client data live?

On your computer, in your own folders, backed up on every launch. Our server holds your licence and nothing else.

See your own week run itself.

Fifteen minutes, your state’s codes on screen — or start the trial and poke around on your own.

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