DELAWARE BILLING FACTS · NURSE CASE MANAGERS SUPPORTED TODAY

Delaware workers’ comp case management billing —
§2353, and how rarely it fires.

19 Del. C. §2353 lets the Board order vocational services on a Delaware claim, which keeps the volume small and the referrals episodic. Nurse case management is the steady work here, billed to the carriers and TPAs.

No card. No contract. Your data stays on your computer.
Delaware Office of Workers' Compensation

The facts, before the pitch.

How billing works in Delaware

Who you bill
The carrier or TPA.
What you send
CMS-1500 or invoice.
The channel
Direct.
Fee basis
No published rate we have verified. Ask the Delaware Office of Workers' Compensation before anyone quotes you one — including us.
The clock
Not a deadline we have verified for Delaware. Ask the Delaware Office of Workers' Compensation, and read the payer’s own contract, before you rely on a date.

The system. Board-ordered vocational services; nurse case management is the live market.

Where the rules are written. 19 Del. C. §2353.

Nurse case managers in Delaware are supported today. Invoice-based case-management billing needs no state pack — it works here now. Private vocational rehabilitation in Delaware is a different story, told plainly further down, and there is a Delaware voc-rehab list you can join.

Your week

Your week, in Delaware’s documents.

A small jurisdiction where practitioners often carry Pennsylvania, Maryland and New Jersey files in the same week.

  • 8:00 a.m.
    Telephonic updates across three states’ files.The jurisdiction belongs to the claim, so nothing has to be remembered per call.
  • 10:45 a.m.
    Appointment attended, wait time, 31 miles.Itemised as they happen.
  • 1:45 p.m.
    Monthly reports for two TPAs.Both from the same entries, in your own templates.
  • 4:10 p.m.
    Invoices out to three payers, three receivables started.Each aging from the day it left.
The receivables screen: ten bills, one payer check covering four claimants, one short-pay flagged, $674.07 still owed.
One check, four claimants, one short-pay caught at $16.14, $674.07 still owed. Invented names, real workflow — and the same screen whether you invoice a TPA in Delaware or an MCO in Ohio.

Every one of those rows is typed once, as it happens. The daily log writes itself as you go, the weekly narrative log builds in your own Word template, the invoice fills with the right units and the right payer block, and the receivable exists the moment the bill leaves. The whole chain →

A small jurisdiction, rarely worked alone

Delaware files usually arrive next to Pennsylvania, Maryland and New Jersey ones.

§2353 vocational services are Board-ordered, which makes them occasional rather than a practice. Most people billing Delaware claims are also billing in the states around it, each with its own forms and payer habits.

That is the argument for a system where the jurisdiction is a property of the claim: pick the claimant and the right configuration comes with them. Pennsylvania · Maryland · New Jersey

The payer directory

Who pays you in Delaware.

Private carriers and TPAs, no state fund. National names, regional adjusters, and files that frequently cross the state line.

Delaware payers

  • Private carriers
  • TPAs

National carriers you will meet

  • Travelers
  • The Hartford
  • AmTrust
  • Zurich
  • Chubb
  • Berkshire Hathaway
  • Liberty Mutual
  • AF Group / Accident Fund
  • Old Republic
  • Great American

TPAs that send the referrals

  • Sedgwick
  • Gallagher Bassett
  • ESIS
  • Helmsman
  • Broadspire
  • CorVel
  • TRISTAR
  • CCMSI
  • Athens Administrators

One check, many claimants. Whichever of these names is on the envelope, the check covers a dozen files at once. You record it once, tick the bills it pays, and anything short is flagged with the exact gap and the original form attached, ready to rebill. How that screen works.

Payer fax numbers and billing addresses go stale faster than any page can keep up, so we publish them only where we keep them current — today that is Ohio’s nine MCOs. Your Delaware payers, their submission addresses and their quirks get set up during onboarding, from your own files.

What is genuinely for sale here today

Case files, adjusters, mileage, invoices.

Nurse case management billing works in Delaware today with no state pack, and it works the same way across the state line, which is how this caseload is usually carried.

The activity grid

Field visit, telephonic call, wait time at the appointment, the miles there and back — logged once, with the claim number, the adjuster and the referral source attached as you type.

The itemised invoice

In the format the payer asks for, from the same entries, with the activity log behind it. No CMS-1500 unless your payer wants one — and some do.

Aging by payer

Every carrier and TPA you invoice, each with billed, paid and still-owed, and an aging list that names who is sitting on your money.

It is the same week Dana works in Ohio with different nouns: case files instead of claimants, adjusters instead of MCO coordinators, billable hours and mileage instead of W-codes. The nurse case manager page has the whole workflow.

Delaware resources

Where the rules actually live.

Ask the Delaware Office of Workers' Compensation for

  • the current text of 19 Del. C. §2353

We have not published a verified link set for Delaware yet, and we would rather send you nowhere than somewhere out of date. If you have the current documents, send them over — admin@onservice.us.

How we keep this page honest

Every fact above is transcribed from the Delaware Office of Workers' Compensation or the statute named, dated July 2026, and reviewed when the agency republishes. Where we have not verified something we say so rather than filling the gap.

Found something out of date? Tell us and we will fix it the same week: 1-877-843-1717 or admin@onservice.us.

Delaware · what is real today

See a Delaware case-management caseload run itself.

Fifteen minutes, a case-management caseload on screen, and an honest answer about what Delaware voc rehab would need. Or join the Delaware voc-rehab list and we will write to you when there is something real to show.

There is a phone number and a person answers it: 1-877-843-1717.

States that work like Delaware

All 50 states and the District of Columbia →

Questions, answered.

How often does §2353 actually produce vocational work?

Episodically — it is Board-ordered rather than automatic, which is why we describe Delaware as a case-management market rather than a voc-rehab one.

I bill Delaware, Maryland and Pennsylvania claims.

Then the jurisdiction needs to belong to the claim rather than to your memory. Extra state packs are $49 a month on Professional; Practice includes all of them. Pricing.

Is there a Delaware rate we should know?

Not one we have verified, so none is printed here.

What does onboarding configure?

Your invoice templates, folders, naming, payers and rates, from your own filed copies, in your first week.

Where does my data live?

On your computer, in your own folders.

See your own week run itself.

Fifteen minutes, your state’s codes on screen — or start the trial and poke around on your own.

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