Connecticut workers’ comp case management billing —
the state does the voc rehab.
Connecticut delivers vocational rehabilitation through the Workers’ Rehabilitation Program at the Commission, so there is no private voc-rehab billing market to sell into here. Nurse case management, billed to carriers and TPAs, is the live workflow — and it works today.
The facts, before the pitch.
How billing works in Connecticut
- Who you bill
- The carrier or TPA.
- What you send
- CMS-1500 or invoice.
- The channel
- Direct.
- Fee basis
- No published rate we have verified. Ask the Connecticut Workers' Compensation Commission before anyone quotes you one — including us.
- The clock
- Not a deadline we have verified for Connecticut. Ask the Connecticut Workers' Compensation Commission, and read the payer’s own contract, before you rely on a date.
The system. Vocational rehabilitation is delivered by the state Workers' Rehabilitation Program, so there is no private voc-rehab billing market.
Nurse case managers in Connecticut are supported today. Invoice-based case-management billing needs no state-specific setup — it works here now. Private vocational rehabilitation in Connecticut is a different story, told plainly further down, and there is a Connecticut voc-rehab list you can join.
Your week, in Connecticut’s documents.
A compact state, a state-delivered vocational program, and a case-management caseload that still generates four documents per visit.
- 7:55 a.m.Three telephonic case calls.Entered as they end, each with the claim number and adjuster.
- 10:30 a.m.Appointment attended, wait time, 22 miles.Short drives, but they still belong on the invoice.
- 1:50 p.m.Monthly progress report for the carrier.Written once from the entries and filed to the case folder.
- 4:15 p.m.Invoices out, receivables aging by payer.One list on Tuesday instead of a search.
Every one of those rows is typed once, as it happens. The daily log writes itself as you go, the weekly narrative log builds in your own Word template, a CMS-1500 fills with the right units and the right payer block where a payer wants one — and where your state bills on its own form or an invoice, the dated, timed, priced lines that go on it come off the grid, and the receivable is tracked from the moment the bill leaves. The whole chain →
The Commission’s own program does the vocational work.
Connecticut’s Workers’ Rehabilitation Program is state-delivered, which means there is no carrier-funded private voc-rehab billing to build a practice on. We would rather say that on the page than let you find out on a demo call.
What is real here is nurse case management: field and telephonic work invoiced to carriers and TPAs, in the same claim-number-centric, time-based world.
Who pays you in Connecticut.
Private carriers and TPAs, with the Commission running the vocational side itself. Your payers are national names with local adjusters.
Connecticut payers
- Private carriers
- TPAs
National carriers you will meet
- Travelers
- The Hartford
- AmTrust
- Zurich
- Chubb
- Berkshire Hathaway
- Liberty Mutual
- AF Group / Accident Fund
- Old Republic
- Great American
TPAs that send the referrals
- Sedgwick
- Gallagher Bassett
- ESIS
- Helmsman
- Broadspire
- CorVel
- TRISTAR
- CCMSI
- Athens Administrators
One check, many claimants. Whichever of these names is on the envelope, the check covers a dozen files at once. You record it once, tick the bills it pays, and anything short is flagged with the exact gap and the original form attached, ready to rebill. How that screen works.
Billing addresses and submission preferences go stale faster than any page can keep up, so we publish them only where we keep them current — today that is Ohio’s nine MCOs. Your Connecticut payers and their submission preferences get set up during onboarding, from your own files.
Case files, adjusters, mileage, receivables.
Nurse case management billing works in Connecticut today with no state-specific setup: activity grid, the priced lines your invoice is built from, aging by payer, mileage and wait time on their own lines.
The activity grid
Field visit, telephonic call, wait time at the appointment, the miles there and back — logged once, with the claim number, the adjuster and the referral source attached as you type.
The log behind the bill
A weekly narrative log per case file, dated and grouped, reproducing your own Word template — and where a payer wants a CMS-1500 the software fills one. It does not write an invoice document today: the dated, timed, priced lines that go on yours come off the grid.
Aging by payer
Every carrier and TPA you invoice, each with billed, paid and still-owed, and an aging list that names who is sitting on your money.
It is the same week an Ohio vocational rehabilitation case manager works, in different nouns: case files instead of claimants, adjusters instead of MCO coordinators, billable hours and mileage instead of W-codes. Thirty-odd billable touches a day either way, and the same four documents behind every one of them. The nurse case manager page has the whole workflow.
Where the rules actually live.
Ask the Connecticut Workers' Compensation Commission for
- the rules that govern rehabilitation billing in Connecticut
We have not published a verified link set for Connecticut yet, and we would rather send you nowhere than somewhere out of date. If you have the current documents, send them over — admin@onservice.us.
How we keep this page honest
Every fact above is transcribed from the Connecticut Workers' Compensation Commission or the statute named, dated July 2026, and reviewed when the agency republishes. Where we have not verified something we say so rather than filling the gap.
Found something out of date? Tell us and we will fix it the same week: (302) 202-3172 or admin@onservice.us.
See a Connecticut case-management caseload run itself.
Fifteen minutes, a case-management caseload on screen, and an honest answer about what Connecticut voc rehab would need. Or join the Connecticut voc-rehab list and we will write to you when there is something real to show.
There is a phone number and a person answers it: (302) 202-3172.
States that work like Connecticut
Questions, answered.
Why is there no voc-rehab billing market in Connecticut?
Because the Commission’s own Workers’ Rehabilitation Program delivers the service. There is no carrier-funded private market behind that, and we are not going to invent one.
So what do you sell me?
The nurse case management workflow, which works here today with no state-specific setup: activity grid, the priced lines your invoice is built from, monthly reports, receivables and aging by payer.
Do you produce CMS-1500s if a payer wants one?
Yes, with automatic overflow past six service lines — and invoices where the payer prefers those.
Can I join a list if this changes?
Yes. Join the Connecticut voc-rehab list and we will write to you if there is ever something real to show rather than a marketing email.
Where does my data live?
On your computer, in your own folders, exportable forever.
See your own week run itself.
We load your state’s codes before the call, so you are looking at a caseload like yours inside the first two minutes — not a slide deck.