The claim form is half a submission.
This is the half behind it.
The weekly Client Tracking Log — the narrative of what you actually did for one injured worker, day by day, that the payer expects stapled behind the CMS-1500. A Word .docx with the header block, the dated entries, the bracket time style, and one worked week you can delete.
One .docx, two versions inside it.
The weekly client tracking log
- The header block
- Injured worker, claim number, employer, payer or MCO, the case level, and the week ending date — laid out the way a payer expects to find them, top of page one.
- The entries
- Grouped by date of service, in order, each one carrying the service code, the units, and the narrative sentence you wrote. Six-minute increments, because that is how the day is billed.
- The time style
- The bracket convention — the time range in brackets at the end of the note — kept consistent down the page, which is what makes a log readable to an auditor eleven months later.
- The week total
- A total line for units and time, positioned where you can check it against the claim form before either one goes out.
- A worked example
- One filled week with invented names and real code shapes, so you can see the intended rhythm — then select it and delete it.
- A blank
- The same document with the example stripped out, ready to save as your own template and restyle to your letterhead.
Where should we send it?
Three required fields; the fourth only decides which version you get. A person on this end emails you the .docx, usually the same business day. No instant-download link, because there is not one to give you yet and we are not going to pretend otherwise.
It is the same document the software fills.
Med Claims Pro does not have a house format for tracking logs. It fills your .docx — your headings, your letterhead, your table widths, your spacing — with your own notes, grouped by date of service, in your bracket style. The template we email you is that shape, written down. If you already have one you like, keep it: onboarding configures the software to yours.
Thirty clients. Thirty logs. Every Sunday.
A template makes each log tidier. It does not make it faster, because the typing is the work: thirty narrative logs, thirty to forty billable activities a day behind them, and every one of those six minutes already recorded in Tuesday morning’s daily grid — then retyped into a Word file on Sunday night, then onto the claim form, then into the receivables sheet. Four copies of one activity, thirty times over.
That is the part worth pricing, and you can price it yourself — the calculator takes your hours and your own rate and shows the year. Or watch a real week import in fifteen minutes: book the demo and bring one.
(302) 202-3172 · admin@onservice.us · No card, no contract, your data stays on your computer.
Questions, answered.
Why is there no download button?
Because there is nothing behind it yet. The .docx is prepared and emailed by a person, usually the same business day. When it becomes an instant download we will put a button here and this answer will change.
Is the example week real?
No. Every name, claim number and employer in it is invented, the way every screenshot on this site is. No customer document leaves this building, anonymized or otherwise.
Will it match what my payer expects?
It matches the shape a working Ohio voc-rehab practice files behind a CMS-1500 — header block, dated narrative entries, units, week total. Payers differ in what they want on top, so treat it as a starting layout and edit it to yours. If you become a customer, onboarding configures the software to whatever you settle on.
I am a nurse case manager. Is this useful to me?
Yes — pick that on the form and you get the case-management version: billable hours, mileage and wait time in place of service codes, sized to go behind an itemized invoice rather than a CMS-1500. See how the case-management workflow runs.
Does the software need me to use your template?
No, and that is the point. It fills your .docx — your headings, letterhead, widths and spacing — with your own notes. Nothing in it imposes a house format, and the finished logs are ordinary Word files in your own folders.