The North Carolina Industrial Commission form by which a carrier assigns a rehabilitation professional to a workers’-comp claim. It is where your involvement — and your file — begins.
North Carolina maintains a registry of rehabilitation professionals under 11 NCAC 23C — a registry that covers vocational professionals and nurse case managers alike. Work arrives by assignment rather than by referral shopping, and the Form 25N is the instrument: a carrier appoints a registered rehabilitation professional to a claim.
The Commission regulates the profession. The carrier or TPA pays the bills. Those are two different relationships and it is worth keeping them separate in your head.
North Carolina publishes no rehabilitation fee schedule, so an invoice is defended by two things: the assignment that authorised the work, and the record of what you actually did. The 25N is the first of those. Keep it at the front of the file where you can produce it in ten seconds.
The second is the log. Without a schedule to point at, “06/12, 0.4, telephone conference with treating physician’s office re: work restrictions” is what makes a line hard to trim, and “case management” is what makes it easy.
The North Carolina billing guide runs the whole chain, including what our research does and does not establish about market rates in the state.
Adjuster · TPA · Fee schedule
Fifteen minutes, your state’s codes on screen — or start the trial and poke around on your own.