Every busy practice has them: checks a few dollars — or a few hundred — under the billed amount, buried in a spreadsheet nobody reconciles line by line. Med Claims Pro flags every gap the moment a check is recorded and organizes the follow-up.
Billed $694.10, check applies $602.90 → the bill flips to Short Paid — $91.20 missing the instant the check is recorded. No quarterly reconciliation project required.
The original CMS form (locked since billing), the narrative log that matches it line for line, the check number and date, and the computed balance — everything a rebill or dispute needs, already attached to the bill.
Days-waiting counts on every open balance and aging buckets keep short-pays from quietly aging past your state's follow-up window. In Ohio, rebills go to the MCO; other states run formal processes with hard deadlines.
Industry experience says underpayments cluster around unit-math errors (box 24G), fee-schedule changes, and overflow forms paid as one. Even 2% of billings short-paid is $3,600/year on a $15K/month practice — more than the software costs. Measure yours with the free short-pay calculator.
Honest scope: Med Claims Pro identifies possible short payments, preserves billing evidence, and organizes follow-up. It does not guarantee recovery or payment outcomes — no software can.
Common causes: unit conversion errors on box 24G, a payer applying an outdated fee schedule after a rate change, overflow (B/C) forms paid as if they were one form, and lines dropped in payer bill review. Detection means comparing every check line to every billed form — which is exactly what the software does.
The bill sits in a Short Paid queue with its balance, original form, and payment history. You follow your state's process — in Ohio, a rebill/adjustment request to the MCO — with all the paperwork already in hand. Automated state-specific reclaim packets are on the roadmap.
Once historical billing is in the system (the historical importer is in development), the same detection applies to any bill with a recorded payment. Watch the timely-filing limits — old gaps may be past your state's window.
No. Flat subscription, no percentage of collections, no per-claim fees. What you recover is yours.